I see 0 Hz when using a particular Healy program
If you notice 0 Hz in a Healy program it means that there is only a very low direct current, no frequency is being used at that moment. Only microcurrent is being applied.
What do the Hz numbers mean and why are they always changing?
Each program has a range of frequencies that Healy transmits, each for a few seconds. Healy also checks how long a frequency is needed.
Why do I not feel anything? Why can I feel some frequencies and some others not?
Our physical body can only feel up to 1,000Hz. Healy can provide much higher ranges and each program delivers different ranges of freqencies, measured in Hz. You can try increase the intensity until you feel a slight tingle. Some of us are more ...
Can we turn off our smartphone once we have started a Healy program?
Yes! Once a program has been transmitted to Healy and the desired intensity has been set, the phone is no longer required. The program will continue to run until it finishes and then Healy will automatically shut down.
When I press on „Start Program“, it tells me to install the Healy App, which I already have
For this step to work, it is best to uninstall your current Healy app and download the newest version of the Healy app available at the App Store/Play Store. Press the „Install“ button; it will redirect you to the Healy version that is necessary for ...
Can I answer a call on my smartphone if the program is running or will this interrupt the program?
Yes, you can! The program is running on the Healy, not on your smartphone; the latter is only used to tell Healy which program to run. So once the program is transmitted to Healy and started (and the intensity is adjusted), the smartphone is no ...