Is the Healy Watch waterproof?
The Healy Watch falls under the Protection Class "IP67", meaning that it
is very durable against dust, and is waterproof up to 1 meter deep for a
maximum of 30 minutes. It is also not completely protected from steam/vapor. This means that you can wear it when showering, hand-washing, using under rainfall, etc. However, it should not be used during swimming, diving, sauna, or deeper/longer water or steam immersion.
Note: this goes only for the Healy Watch, the Healy device should never get into contact with water!
The Healy Watch App can't find my Healy Watch
In the case where your Healy Watch App can't find your Healy Watch device under "Device Management", make sure that: 1) The Healy Watch device is fully charged, 2) The Healy Watch device is not connected to another smartphone (white line on top left ...
Can I connect another Healy Watch to my account?
Yes! Go to Device Management, choose the preferred Healy Watch and synchronize its data with the Healy Watch App.
The Healy Watch device shows wrong date and/or time
The Healy Watch device takes the date and time data information directly from your smartphone when connected to the Healy Watch App. Sometimes when it is turned off for some time or left charging, it can display wrong info if turned on but not yet ...
There is no data displayed in my Healy Watch App
For data to appear on the Healy Watch App, you first need to connect the Healy Watch to the app and synchronize the data.
How do I receive phone notifications on Healy Watch?
In order to enable this functionality, follow the 3 steps below: 1) Go to Settings - Device Settings and find the Smart Notification section. Access it and turn the notifications setting on, either for all available apps/mediums or for just some of ...