Can I log in the Healy Watch App with another account ?
Yes. To do this, you need to log out of your current account in the Healy Watch App and log in with a different e-mail and password. Then go to Device Management, connect to the other Healy Watch and synchronize your data with the Healy Watch App.
To avoid old data being synchronized when you log into another account with the same smartphone and the Healy Watch, first go to the Healy Watch App - Settings - Factory Reset. This will delete all data in the Healy Watch and in the smartphone (relating to the Healy Watch).
Can I connect another Healy Watch to my account?
Yes! Go to Device Management, choose the preferred Healy Watch and synchronize its data with the Healy Watch App.
My Healy Watch is not connecting to the Healy Watch App
For the connection to be possible, you first need to make sure: - Battery is charged - Healy Watch is ready for operation - Healy Watch is located near the smartphone (<10m) - Healy Watch is not connected to another smartphone If the issue is not ...
The Healy Watch App can't find my Healy Watch
In the case where your Healy Watch App can't find your Healy Watch device under "Device Management", make sure that: 1) The Healy Watch device is fully charged, 2) The Healy Watch device is not connected to another smartphone (white line on top left ...
How do I register in the Healy Watch App?
There is no registration process in the Healy World Apps because of the SSO (Single Sign On) functionality. To log in, you can simply use the credentials (e-mail and password) from your Healy World account.
There is no data displayed in my Healy Watch App
For data to appear on the Healy Watch App, you first need to connect the Healy Watch to the app and synchronize the data.