To read these important documents,
simply press on their names on the login screen. This will redirect you to the
page where you can read the respective document. If you wish to read these
documents again, go to Settings – Info. Here you find information about
your HealAdvisor App version and get access to the
Login button is greyed out
I immediately get to the login screen even though I never registered a Cloud account
There is no registration process for the HealAdvisor Analyse App, as we are using the SSO functionality (Single Sign-On), allowing you to sign into all our apps and digital platforms with just your Healy World login data. After you connect to your ...
What is Demo mode?
Demo mode is a new feature allowing you to use the HealAdvisor Analyse App for demonstration purposes. In this mode, you are not logging into your personal account and there is no need to import a master key. Instead, you are directly redirected to ...
I can’t login into my account
When you log in to your account, make sure your smartphone has an active Internet connection and that you are using the correct e-mail and password for your Healy World account.
In what cases can I lose my data?
If you log out of your account and then log in with another one, or if you reinstall the App, all your input in the App will be lost: Assistant information, results and programs you previously added to the My Programs page. However, your input ...