How do I change my Healy Edition?
To change your Healy Edition in the HealAdvisor app, go to Settings - Your Healy Edition and select your desired combination of Healy frequency programs .
Can I rename the master key or change its content?
No! The master key should be left as it is. if you rename it or change its content it will most probably not work anymore. Note: the master key is a heavily encrypted file and as such you can't read its (true) content. If you previously changed your ...
Do I have to purchase Healy before I can use the HealAdvisor App?
To use the HealAdvisor App, you need to own a Healy device. To be more specific, you need to have a Healy World account with which you can log into the App. Other than that, owning a Healy is only required when you want to start the recommended ...
How to reset Healy (hardware reset)?
Press and hold the power button on your Healy for 15 to 20 seconds until the green light is permanently on. As soon as you take your finger off the power button, the green light goes off. Now your Healy is reset to factory default and a standard ...
How to turn on Healy?
Firstly please make sure the Healy is fully charged. After its charged, briefly but firmly push the power button. If it is not turning on, try with a bit more force, on the center of the power icon. If the green light flashes rapidly about 3 times, ...
Can't find my Healy device in the smartphone Bluetooth settings
Connecting the Healy device does not go through your Bluetooth settings. Instead, you can connect to both Healy App and HealAdvisor Analyse App in these Apps. The connection screen in both Healy App and HealAdvisor Analyse App appears after reading ...