How do I receive phone notifications on Healy Watch?
In order to enable this
functionality, follow the 3 steps below:
1) Go to
Settings - Device Settings and find the Smart Notification section. Access it
and turn the notifications setting on, either for all available apps/mediums or
for just some of them.
2) Next, a
pop-up will appear asking you to grant permission to the Healy Watch App to
access your phone's notifications. Allow the Healy Watch App to gain access to
your phone's notifications (for iOS it appears immediately when starting the
3) On Android: make sure that the
Healy Watch is connected to the Healy Watch App when you are getting the
notifications. They won't be shown on your Healy Watch if it is not connected
to the phone. On iOS: the Healy Watch App does not need to be turned on in the
background if you accepted the Bluetooth connection permissions the first time
you start the App (on login screen).
The Healy Watch App can't find my Healy Watch
In the case where your Healy Watch App can't find your Healy Watch device under "Device Management", make sure that: 1) The Healy Watch device is fully charged, 2) The Healy Watch device is not connected to another smartphone (white line on top left ...
My Healy Watch is not connecting to the Healy Watch App
For the connection to be possible, you first need to make sure: - Battery is charged - Healy Watch is ready for operation - Healy Watch is located near the smartphone (<10m) - Healy Watch is not connected to another smartphone If the issue is not ...
Is the Healy Watch waterproof?
The Healy Watch falls under the Protection Class "IP67", meaning that it is very durable against dust, and is waterproof up to 1 meter deep for a maximum of 30 minutes. It is also not completely protected from steam/vapor. This means that you can ...
There are no programs shown under Healy Connect
In order for the programs to appear, you must perform a BRA measurement. Once the measurement is complete, you will receive the recommended programs for seven days. Note: To use the Healy Connector module you need the Healy Watch Connector ...
Can I connect another Healy Watch to my account?
Yes! Go to Device Management, choose the preferred Healy Watch and synchronize its data with the Healy Watch App.