I can’t login into my account
When you log in to your account, make sure your smartphone has an active Internet connection and that you are using the correct e-mail and password for your Healy World account.
Can I log in the Healy Watch App with another account ?
Yes. To do this, you need to log out of your current account in the Healy Watch App and log in with a different e-mail and password. Then go to Device Management, connect to the other Healy Watch and synchronize your data with the Healy Watch App. ...
What is Demo mode?
Demo mode is a new feature allowing you to use the HealAdvisor Analyse App for demonstration purposes. In this mode, you are not logging into your personal account and there is no need to import a master key. Instead, you are directly redirected to ...
I immediately get to the login screen even though I never registered a Cloud account
There is no registration process for the HealAdvisor Analyse App, as we are using the SSO functionality (Single Sign-On), allowing you to sign into all our apps and digital platforms with just your Healy World login data. After you connect to your ...
Login button is grey in the HealAdvisor Analyse App
If you can't login into the HealAdvisor Analyse App because the login button is greyed out, please check the following: -the email address space is filled in and has the appropriate email format -the password space is filled in -all three agreements ...
Do I have to purchase Healy before I can use the HealAdvisor App?
To use the HealAdvisor App, you need to own a Healy device. To be more specific, you need to have a Healy World account with which you can log into the App. Other than that, owning a Healy is only required when you want to start the recommended ...