I have to manually hold the charging cord on to Healy in order for it to charge

I have to manually hold the charging cord on to Healy in order for it to charge

If this happens, please try another charging cable and power plug to check whether the problem lies within the Healy charging socket or the charger itself. If the issue still persists, please reach out to Customer Support to exchange your device. Otherwise, replace the cord and/or charger.
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