The Healy Watch device shows wrong date and/or time
The Healy Watch device takes the date and time data information directly from your smartphone when connected to the Healy Watch App. Sometimes when it is turned off for some time or left charging, it can display wrong info if turned on but not yet connected to the App. After connecting the Healy Watch device to your Healy Watch App, it will automatically adjust to the date and time that is displayed on your smartphone.
When you try to connect Healy for the first time, you see (in red): “Anderes” device.
“Anderes” is German for “other”, it means “other device”. There are two reasons why this could happen: 1) The first reason may be that there are too many devices in your vicinity. The Healy App is scanning for about 10 seconds and then shows you ...
The Healy Watch App can't find my Healy Watch
In the case where your Healy Watch App can't find your Healy Watch device under "Device Management", make sure that: 1) The Healy Watch device is fully charged, 2) The Healy Watch device is not connected to another smartphone (white line on top left ...
How do I receive phone notifications on Healy Watch?
In order to enable this functionality, follow the 3 steps below: 1) Go to Settings - Device Settings and find the Smart Notification section. Access it and turn the notifications setting on, either for all available apps/mediums or for just some of ...
Is the Healy Watch waterproof?
The Healy Watch falls under the Protection Class "IP67", meaning that it is very durable against dust, and is waterproof up to 1 meter deep for a maximum of 30 minutes. It is also not completely protected from steam/vapor. This means that you can ...
Can I connect another Healy Watch to my account?
Yes! Go to Device Management, choose the preferred Healy Watch and synchronize its data with the Healy Watch App.