Why does my Healy need to have GPS/location sharing turned on for Bluetooth connection when other devices do not?
This is the case with Android version 6.0 and higher
There are two different types of Bluetooth connections: Standard Bluetooth & Bluetooth Low Energy (BLE). The main difference between these two is that BLE has significantly lower energy consumption than Standard Bluetooth. Some devices and Apps for different uses (many wearables) need BLE so that you can use them for a longer time than with just the Standard Bluetooth.
Devices like most headphones, wireless keyboard and mouse, etc. usually use Standard Bluetooth because their energy consumption is normally not as demanding as the energy needs of Healy and other devices/Apps.
To be able to connect to Bluetooth Low Energy, the GPS/Location Sharing function must be switched on.
Bluetooth and connection problems
In order to connect your Healy with your smartphone, Bluetooth must be active on your smartphone. Also, location sharing must be enabled, as this is required for running Bluetooth Low Energy. Before you start the Healy App or the HealAdvisor Analyse ...
My Healy Watch is not connecting to the Healy Watch App
For the connection to be possible, you first need to make sure: - Battery is charged - Healy Watch is ready for operation - Healy Watch is located near the smartphone (<10m) - Healy Watch is not connected to another smartphone If the issue is not ...
Why doesn’t the Bluetooth light blink permanently?
The Bluetooth light on your Healy is only blinking when there is a connection established between Healy and one of the Healy apps.
Can't find my Healy device in the smartphone Bluetooth settings
Connecting the Healy device does not go through your Bluetooth settings. Instead, you can connect to both Healy App and HealAdvisor Analyse App in these Apps. The connection screen in both Healy App and HealAdvisor Analyse App appears after reading ...
What is the Bluetooth range of the Healy Watch?
The Healy Watch has a Bluetooth range of around 15-18 meters. To know if it is still connected or not, check the connection indicator on the top left corner of the Healy Watch device (white – not connected; green – connected).